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Why Metyrx?
48 Hour Dispatch
Fast & Reliable Delivery
Value For Money
Hoodies & Sweatshirts
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Frequently Asked Questions
What kind of clothing does Metryx offer?
Metryx Clothing specializes in premium quality, comfortable, and stylish everyday wear. We offer a range of essentials including V-neck T-shirts, full-sleeve T-shirts, Polo T-shirts, Gym Vests, and classic Sweatshirts, all crafted from excellent fabrics like our 180 GSM / 220 GSM / 300 GSM (depending on product) super combed bio-washed cotton mix.
What does "180/220/300 GSM super combed bio-washed fabric" mean, and why is it important?
GSM stands for Grams per Square Meter, indicating the fabric’s thickness and density. Higher GSM means a heavier, more substantial fabric. “Super combed” means the cotton fibers have been refined to remove impurities and short threads, resulting in a smoother, stronger, and softer fabric. “Bio-washed” is an eco-friendly treatment that makes the fabric incredibly soft, reduces pilling, and gives it a luxurious feel. All this ensures your Metryx clothing is comfortable, durable, and feels premium against your skin.
How do I know which size to order?
We strongly recommend referring to our detailed Size Chart available on each product page. Our garments are pre-shrunk and designed for a regular fit, so by comparing your body measurements to our chart, you can ensure the best fit. If you’re still unsure, feel free to contact our customer service for assistance!
What are your shipping charges and how long will delivery take within India?
For orders below ₹999, a flat shipping fee of ₹60 applies. Orders ₹1,000 and above enjoy FREE standard shipping. Once dispatched (typically 1-3 business days), standard delivery usually takes 3-7 business days for most major cities, and up to 7-10 business days for remote locations. We use reliable third-party partners like DTDC, BlueDart, Ekart, etc.
Can I track my order once it's shipped?
Absolutely! Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number and a direct link to track your package on our shipping partner’s website. You can also log into your Metryx Clothing account to view your order status and tracking details.
What is your return and exchange policy?
We want you to be happy with your purchase! You can return or exchange items within 7 days of delivery, provided they are unused, unwashed, and have all original tags and packaging intact. Please refer to our detailed Returns & Exchange Policy on our website for complete terms and conditions, including how to initiate a return.
What if I receive a damaged or incorrect item?
We sincerely apologize if this happens! Please contact our customer service team immediately within 48 hours of delivery with clear photos or videos of the damaged/incorrect item. We will promptly arrange for a return or replacement at no extra cost to you.
What payment methods do you accept? Is Cash on Delivery (COD) available?
We accept various secure payment methods including major Credit Cards, Debit Cards, Net Banking, and UPI. Yes, Cash on Delivery (COD) is available for eligible orders in serviceable areas. Please note, COD availability might depend on your location and order value.
How do I wash and care for my Metryx clothing?
To ensure your garments last long and retain their quality, we recommend machine washing cold (inside-out, gentle cycle with mild detergent). Use non-chlorine bleach only if necessary. Tumble dry low or, preferably, hang-dry in shade. Cool iron inside-out if needed, but never iron directly on any prints or decorations. Detailed care instructions are also available on the product page and garment label.
